Privacy policyPrivacy.What this site collects, and what it doesn’t.

Who we are

Rocking Calm Body Therapy is the massage practice of Nicole A. Fry, LMT, at 4030B Sports Arena Blvd, San Diego, CA 92110. Questions about this policy go to nicole.frylmt@gmail.com.

Booking and payments

When you book, buy a gift card or join a membership, you leave this website for Nicole’s booking page, which runs on Wix. Your name, contact details, appointment history and payment details are handled there under Wix’s privacy policy. This website never sees your card details.

The chat assistant

The “Ask Rocking Calm” chat answers questions using Claude, an AI model made by Anthropic. When you send a message, it goes to our server and then to Anthropic to write the reply, under Anthropic’s privacy policy.

• We don’t save chat transcripts on our server.
• Your conversation is kept in your browser tab so it doesn’t vanish when you change pages. Closing the tab clears it.
• The assistant can make mistakes and isn’t medical advice. Please don’t share health details you’d rather keep private; for anything personal, text Nicole directly.

Analytics and cookies

This site uses two analytics tools to see how it’s used. Both set cookies in your browser, and neither is used for advertising:

• Google Analytics counts visits and shows which pages help people book. Google’s privacy policy · Opt out
• Microsoft Clarity shows how people use the pages (clicks, taps and scrolling), including anonymized session replays that play back a visit, so we can fix anything confusing. It sets cookies from Microsoft (Clarity and Bing). It’s set to hide the chat and anything you write on a gift card. Microsoft’s privacy statement

The site remembers a few small things in your own browser, and none of it is sent to us:

• whether you’ve said you’re a returning client, so you see the right prices
• during a visit, your chat conversation and whether you’ve already seen the first-visit offer

Fonts and photos are served from this site, not from third parties. The map on the visit page only loads Google Maps when you tap “Show the map”.

Hosting

The site is hosted by Vercel, which keeps standard technical logs (such as IP address and browser type) to keep the site secure and running.

When you contact us

If you text, call or email Nicole, she uses what you send only to reply and to look after your appointments. We don’t sell or share your personal information.

Your choices

California residents can ask what personal information a business holds about them, and ask for it to be corrected or deleted. Email nicole.frylmt@gmail.com and Nicole will help. For booking records, you can also contact Wix through your booking account.

Changes

If this policy changes, the date at the top changes with it.